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Hayley Poland
Assistant Superintendent of Equity and Student Services  


The purpose of the Department of Student Services is to coordinate and deliver prevention and intervention services which contribute to the holistic development of children, support to families and improvement to schools. We strive to maximize coordinated efforts that will reduce barriers to learning and enable students to achieve in a safe and effective environment.

Link to Student Services Intranet - (Staff Only)

Bullying Hotline

Roanoke City Public Schools takes bullying seriously and we want to make sure every child feels safe at school. For that reason, we have launched a Bullying Hotline. The Hotline is open to anyone who experiences or observes bullying that is school related. Bullying is defined as any aggressive and unwanted behavior that is intended to harm, intimidate, or humiliate the victim; involves a real or perceived power imbalance between the aggressor or aggressors and victim; and is repeated over time or caused severe emotional trauma. Call (540) 853-1700 to report bullying. You can remain anonymous.

School Resource Officers 

Click here for the current School Resource Officer (SRO) Memorandum of Understanding.


40 Douglass Avenue NW, Roanoke, VA 24012 Phone 540-853-2502