For emergencies or Help Desk Requests call 540-853-6070.

Britt Simmons
Coordinator of Technology Support
540.853.1527

Explaining use of the new PASS laptops

Mikaele Bowling
Help Desk Analyst

Robert Bowman
Help Desk Analyst

Geno Busecca
Help Desk Analyst/Media Technician​


Tomislav Butkovic
Help Desk Analyst

Danny Conner 
Help Desk Analyst

Steven Dean
Help Desk Analyst





The Technology Support team provides support for a variety of desktop and laptop solutions.  The team is responsible for ensuring a highly functioning desktop environment with an emphasis on ensuring successful online testing.

Examples of Help Desk tickets (KACE) may include issues with hardware, software, email, voicemail, Internet and Office365.

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40 Douglass Avenue NW, Roanoke, VA24012 Phone 540-853-2502