Technology Assistance

If you have technology issues, please call our IT Help Desk at (540) 853-6070 or you can send an email to questions@rcps.info.


The RCPS IT Department provides Grab and Go Tech Support Monday thru Thursday from noon until 1 p.m. at the following locations:

- Patrick Henry High School

- William Fleming High School 

You can also receive Tech Grab & Go Support on the first Thursday of each month from 5 to 6 p.m. at Patrick Henry and William Fleming High Schools.

The last day for Grab and Go Tech Support will be Thursday, May 6, 2021.

Britt Simmons
Coordinator of Technology Support
540.853.1527

Mikaele Bowling
Help Desk Analyst

Robert Bowman
Help Desk Analyst

Tomislav Butkovic
Help Desk Analyst

Danny Conner 
Help Desk Analyst

Steven Dean
Help Desk Analyst

James Dempsey
Help Desk Analyst

 Michael Neal
Help Desk Analyst

The Technology Support team provides support for a variety of desktop and laptop solutions.  The team is responsible for ensuring a highly functioning desktop environment with an emphasis on ensuring successful instruction.

Examples of Help Desk tickets (KACE) may include issues with hardware, software, email, voicemail, Internet and Office365.



photo of student using a laptop computer


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40 Douglass Avenue NW, Roanoke, VA24012 Phone 540-853-2502