For emergencies or Help Desk Requests call 540-853-6070.

Britt Simmons
Coordinator of Technology Support

Explaining use of the new PASS laptops

Robert Bowman
Help Desk Analyst

Geno Busecca
Help Desk Analyst/Media Technician

Tomislav Butkovic
Help Desk Analyst

Tim Carpenter
Network Engineer

Robert Moorefield
Help Desk Analyst

Danny Conner 
Help Desk Analyst

Jason Carter
Help Desk Analyst

The Technology Support team provides support for a variety of desktop and laptop solutions.  The team is responsible for ensuring a highly functioning desktop environment with an emphasis on ensuring successful online testing.

Examples of Help Desk tickets (KACE) may include issues with hardware, software, email, voicemail, Internet and Office365.

40 Douglass Avenue NW, Roanoke, VA24012 Phone 540-853-2502