Technology Assistance
If you have technology issues, please call our IT Help Desk at 853-6070 or you can send an email to questions@rcps.info.
Our IT Department is providing Grab and Go Tech Support Monday thru Friday from noon until 1 p.m. at the following locations:
James Breckinridge Middle
John P. Fishwick Middle
Lucy Addison Middle
Patrick Henry High School
William Fleming High School
You can also receive Tech Grab & Go Support Thursday nights from 5 to 6 p.m. at Patrick Henry and William Fleming High Schools.
Britt Simmons
Coordinator of Technology Support
540.853.1527
Mikaele Bowling
Help Desk Analyst
Robert Bowman
Help Desk Analyst
Tomislav Butkovic
Help Desk Analyst
Danny Conner
Help Desk Analyst
Steven Dean
Help Desk Analyst
James Dempsey
Help Desk Analyst
Michael Neal
Help Desk Analyst
The Technology Support team provides support for a variety of desktop and laptop solutions. The team is responsible for ensuring a highly functioning desktop environment with an emphasis on ensuring successful instruction.
Examples of Help Desk tickets (KACE) may include issues with hardware, software, email, voicemail, Internet and Office365.
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