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Britt Simmons
Coordinator of Technology Support
540.853.1527

Explaining use of the new PASS laptops

Robert Bowman
Help Desk Analyst
Geno Busecca
Help Desk Analyst/Media Technician
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Tomislav Butkovic
Help Desk Analyst

Tim Carpenter
Network Engineer

Text Box: The Technology Support team provides support for a variety of desktop/laptop solutions including deployment and maintenance of desktop operating systems and appliances that manage the desktop/laptop infrastructure within the Division. Examples of Help Desk tickets (KACE) may include issues with email, voicemail, Internet and Office 365. The team is responsible for ensuring a highly functioning desktop environment with emphasis on ensuring successful online testing. Robert Moorefield
Help Desk Analyst

​Ben Pugh
Help Desk Analyst
Danny Conner 
Help Desk Analyst
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40 Douglass Avenue NW, Roanoke, VA24012 Phone 540-853-2502