Technology Assistance

If you have technology issues, please call our IT Help Desk at 853-6070 or you can send an email to questions@rcps.info.


Our IT Department is providing Grab and Go Tech Support Monday thru Friday from noon until 1 p.m. at the following locations:

James Breckinridge Middle

John P. Fishwick Middle

Lucy Addison Middle

Patrick Henry High School

William Fleming High School 

You can also receive Tech Grab & Go Support Thursday nights from 5 to 6 p.m. at Patrick Henry and William Fleming High Schools.

Britt Simmons
Coordinator of Technology Support
540.853.1527

Mikaele Bowling
Help Desk Analyst

Robert Bowman
Help Desk Analyst

Tomislav Butkovic
Help Desk Analyst

Danny Conner 
Help Desk Analyst

Steven Dean
Help Desk Analyst

James Dempsey
Help Desk Analyst

 Michael Neal
Help Desk Analyst

The Technology Support team provides support for a variety of desktop and laptop solutions.  The team is responsible for ensuring a highly functioning desktop environment with an emphasis on ensuring successful instruction.

Examples of Help Desk tickets (KACE) may include issues with hardware, software, email, voicemail, Internet and Office365.



photo of student using a laptop computer


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40 Douglass Avenue NW, Roanoke, VA24012 Phone 540-853-2502