P-EBT information, photo of student holding strawberry

Pandemic Electronic Benefit Transfer (P-EBT) Program

The Pandemic Electronic Benefit Transfer (P-EBT) program is a federal program that was created in the spring of 2020 to supplement existing nutrition programs for low-income households while schools were closed due to COVID-19.

Who will receive a P-EBT?

Students enrolled in a school that participates in the National School Lunch and School Breakfast Program, qualify for free or reduced meals, and are virtual or hybrid. Beginning in the 2020-2021 school year, Roanoke City Public Schools (RCPS) has a division-wide Community Eligibility Provision (CEP).  This means all RCPS students who attend an RCPS school or virtual academy are eligible for free meals and will receive a P-EBT.

How much will each family receive?

The amount of the P-EBT will depend on your student’s instruction method:

- Students attending virtually, 100% of the time, will receive $120/month

- Students attending both in-person and virtually (hybrid instruction) will receive $60/month

How will each family receive their P-EBT?

For a family that has received an EBT card in the past three years, the benefit will automatically be deposited to the existing card.

If you have not received an EBT card in the past three years, a new card mailed to you.

For households that have lost or discarded the previous P-EBT card, contact ConnectEBT at (866) 281-2448.

How does this process work?

As a division-wide Community Eligibility Provision (CEP) recipient, RCPS is required to submit a student list to the Virginia Department of Education (VDOE). The VDOE then sends information to the Virginia Department of Social Services (VDSS), which then distributes the benefits. All P-EBT cards will be in the guardian’s name and will expire in one year.  If you do not wish to utilize the benefit, you do not have to use the card. 

When will you receive the benefits?

RCPS does not control the distribution of the P-EBT; however, the schedule below is provided for your convenience:

- October & November 2020 benefits:  Distributed the week of March 17, 2021.

- December 2020 & January 2021 benefits:  Distributed the week of March 20, 2021.

- February 2021 benefits:  Distributed the week of March 25, 2021.

- March 2021 benefits: Distributed the end of April.

- April 2021 benefits: Distributed the end of May.

- May 2021 benefits: Distributed the end of June.

- June 2021 benefits: Distributed the end of July.

What if I have not received the benefit?

If you are concerned RCPS did not have your student's correct information or you would like to verify the information that RCPS has on file, you may do so in ParentVUE. If the information needs to be updated, please contact your child's school. 

If all information is correct in ParentVUE, DSS will have to be contacted to determine if funds have been loaded or what the delay might be. 

Click here to view the Frequently Asked Questions provided by the Virginia Department of Social Services about the P-EBT program.

Questions or concerns about the P-EBT program should be directed to VDSS at:  (866) 513-1414 or (804) 294-1633 Monday-Friday from 7 a.m. to 6 p.m. You may also contact VDSS through the online P-EBT inquiry form

For households that have lost or discarded the previous P-EBT card, contact ConnectEBT at (866) 281-2448.

40 Douglass Avenue NW, Roanoke, VA24012 Phone 540-853-2502